Warranty

Product Car Camera, Power Battery Accessories (Memory, Cables etc)
Warranty Period
12 Month
6 Month
Scope of Warranty
Labour, Parts
Warranty service
Carry In

  • All product(s) sold by Autopia.com.sg or our authorized dealers except accessories come with a 12 Month limited warranty to original purchaser that is valid from the date of purchase.
  • Accessories such as Memories, Cables come with a 6 Month limited warranty
  • Defect occurring after the expiration of the warranty period is charged for repair.
  • This warranty shall not extend to anyone other than the original customer who purchased the product and is not transferable.
  • The warranty does not cover any damages arising from normal wear, accidents, water and fire damage. In addition, it does not cover issues from any alteration, installation, and repair service performed by any party other than Autopia or our authorized repair centre.
  • Exchange policy is only strictly for manufacturing defects, and we will do a one-to-one exchange one the spot
  • Only when item is no long in-stock, we will allow refunds or exchanges for a different item of similar value, Customer can also exchange it to an item of higher value, provided that customer is willing to do a top-up for the difference
  • This limited warranty is only valid in Singapore.

Obtaining Warranty Service

  • Please observe the following procedures:
  • Before you visit, you must contact us and obtain a Return Authorization Number (RAN). Any items without an RAN number will not be accepted by us.
  • E-mail [email protected] or call us at +65 6560 2451 or whatsapp+ 65 9789 5340 to obtain a Return Authorization Number (RAN) together with the Return form.
  • While contacting us, please state the defect(s) in detail.
  • You have to visit our office with the product with purchase invoice. And our technician will check and If a manufacturing fault is identified and confirmed, we will do one to one exchange (faulty item only) on the spot.
  • For a full list of the updated warranty terms and conditions, please visit www.autopia.com.sg.
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